Privacy Policy – South City College

Last Updated: October 8, 2026

This Privacy Policy explains how information is handled by the South City College Android application, published for South City College of Science & Technology and developed by SolveeTech Solutions.

1. Application Information

Application Name: South City College
Package Name: com.e2ecollegeapp.sccst
Institution: South City College of Science & Technology
Portal: https://portal.sccst.edu.np/
Environment: Production

The application connects to the E2E Learning Management System production server to provide authorized students, parents, teachers, staff and administrators with access to institutional and academic services.

2. Information We Collect

Depending on the user's role, the application may process:

Name, email address, user ID and role
Student identity and enrollment information
Attendance records
Assignments, submissions and teacher feedback
Quizzes, examinations and results
Marks, grades and academic records
Subject and timetable information
Library records
Fee and scholarship information
Parent or guardian information
Teacher and staff information
Profile photographs
Institutional notifications
Files uploaded by users
Information required for push notifications

The application does not collect location, contacts, SMS, camera or microphone data, Bluetooth information, advertising identifiers, health or biometric information, payment-card information, or bank details. It also does not use advertising, analytics or behavioural tracking services.

3. Account Information

Accounts are created by South City College. Users cannot register themselves through the application.

For authentication, the application sends the user's email address, password and organisation code (sccst) to the learning management server.

Passwords are not stored on the device. After successful authentication, the application stores a session token and basic profile information such as the user's name, email address, user ID and role.

4. Academic and Institutional Information

Depending on the user's role and permissions, the application may display or allow authorized users to submit:

Student and enrollment information
Attendance
Assignments and uploaded submissions
Quizzes and online examinations
Marks, grades and academic results
Subject content and discussions
Timetables
Library records
Extra-curricular records
Teacher comments
Notifications
Fee and scholarship information

Fee information is displayed only. The application contains no payment gateway, card-entry facility, checkout or in-app purchase system.

Teachers and staff may also access or submit information related to teaching activities, leave requests and institutional purchase requests according to their permissions. Parents may access records of children linked to their account by the institution.

5. Device and Technical Information

The application uses limited technical information required for operation and notifications.

This may include:

Push notification registration token
Device manufacturer and model
Android version
Network connectivity state
Files that the user voluntarily selects for upload

The application does not read permanent hardware identifiers such as Android ID, IMEI, MAC address or serial number. Standard technical information accompanying network requests, such as IP address and request headers, may be recorded by the server in logs for approximately 30 days.

6. Push Notifications

South City College uses Firebase Cloud Messaging (FCM) to deliver notifications such as assignments, announcements and institutional messages.

The application sends the notification registration token and limited device information, including manufacturer, model and Android version, to the institution's server for notification delivery.

FCM is used solely as the notification delivery service. No academic records, attendance, marks, submitted files or passwords are sent to Firebase for analytics or advertising purposes.

7. How Information Is Used

Information is used to:

Authenticate users
Maintain signed-in sessions
Apply role-based permissions
Display academic and institutional records
Manage attendance, assignments and examinations
Display results and other academic information
Submit authorized user entries to the learning management system
Deliver institutional notifications
Cache recently accessed content
Maintain application preferences

Information is not used for advertising, behavioural profiling or unrelated marketing purposes.

8. Data Sharing

Information is primarily transmitted to:

The E2E Learning Management System server at e2eportalv2.solveetech.com
Google's Firebase Cloud Messaging service for push notification delivery

The application contains no advertising endpoint, analytics endpoint or other third-party data collection SDK.

Within the learning management system, information may be accessible to the user, authorized teachers and administrators, linked parents or guardians, and other authorized participants in subject discussions according to institutional permissions.

Information is not sold or shared with third parties for advertising or marketing purposes.

9. Data Storage and Security

The learning management server and its backups are located in Nepal.

The application uses HTTPS for communication with the server. Session tokens are stored using the Android system keystore, passwords are not stored on the device, and Android application backup is disabled.

The application also separates cached data between accounts and removes stored session information when a user signs out.

10. Data Retention

Cached content on the device older than 24 hours is discarded. Signing out removes the session token, profile information, cache and stored notification registration from the device.

Uninstalling the application removes information stored by the application on the device.

Server-side academic, student, staff and parent records are retained according to the institution's records policy and may be retained for the lifetime of the institutional record. Device notification registrations are retained until deactivated or retired by the server.

11. Account and Data Deletion

The application does not provide an in-app account deletion feature. Accounts are created and managed by South City College.

Users can:

Sign out of the application
Disable notifications through Android settings
Uninstall the application

These actions remove locally stored application information but do not automatically delete records stored in the learning management system.

To request deletion of applicable institutional or personal records, contact South City College:

Data Deletion Email: [email protected]

Deletion requests may be subject to verification and applicable institutional record-retention requirements.

12. Children's Privacy

The application is intended for enrolled students, parents, teaching staff and administrators of South City College.

There is no public sign-up. Users access the application using credentials issued by the institution.

The application does not contain advertising, advertising identifiers, behavioural profiling or cross-app tracking. Push notifications are used only to deliver institutional messages.

13. Third-Party Services

The application uses:

Firebase Cloud Messaging (Google) — solely for delivering push notifications.

The application does not use Firebase Analytics, Google Analytics, Crashlytics, Firebase Performance Monitoring, Google Mobile Ads, AdMob, third-party sign-in providers, payment gateways or third-party analytics/crash-reporting services.

14. User Privacy Requests

Users may contact South City College to:

Request access to their information
Correct inaccurate information
Request deletion of applicable information
Ask how their information is used
Ask which devices are registered for notifications
Request deregistration of a notification device

Privacy and Data Deletion Email: [email protected]

15. Changes to This Privacy Policy

This Privacy Policy may be updated when the application or information-handling practices change.

The revised version will be published with an updated Last Updated date.

16. Contact Information

South City College of Science & Technology

Application: South City College
Package: com.e2ecollegeapp.sccst
Portal: https://portal.sccst.edu.np/

Data Deletion & Privacy Email: [email protected]

Developer / Service Provider

SolveeTech Solutions
Kalopul, Kathmandu, Nepal
Email: [email protected]
Phone: +977 985-1176120

SolveeTech Solutions provides the E2E Learning Management System platform and develops/publishes the South City College application.